Your EIP card will be accompanied by a letter with instructions for activating it. You can also check out the EIP website for additional information and assistance. You can still receive your payment by calling the toll-free customer service line at 80 (TTY: 80) to ask for a replacement. If you think you may have mistakenly tossed your EIP card, don’t panic. There is no other marking on the envelope to indicate it’s been sent from the federal government. The prepaid debit card will arrive in a white envelope with a return address from “Money Network Cardholder Services”. If you’re eligible for a stimulus payment and you haven’t yet received it via direct deposit or paper check, be on the lookout for your EIP card in the mail. Here’s how to spot your EIP card, activate it and use it, in three easy steps: Step 1: Spot your card in the mail By the time they realize they’ve thrown out their long-awaited stimulus payment, it’s too late. Reports are already pouring in from all over the country of people mistakenly tossing their EIP cards along with their junk mail. There’s no way to know that the card is from the federal government unless the recipient knows to expect it. The cards arrive in plain white envelopes that are strikingly similar to junk mail from credit card companies. Treasury Department and the Internal Revenue Service (IRS) began sending out Economic Impact Payments (EIP) as prepaid debit cards. Four million Americans are receiving their Economic Impact Payment in the form of a stimulus prepaid debit card - and many are mistaking it for junk mail.
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